Terms and Conditions

0 GIVEAWAY TERMS AND CONDITIONS

The contest will run from the date of the competition post, until either one of Woodtech’s official social pages reaches 10,000 followers (Instagram, Facebook or TikTok).
No purchase is required to enter. Simply like our pages across all socials.
Winners are chosen at random. The draw will happen no later than 7 days after our page reaches 10,000 followers.
The winner will be contacted by private message or email from our official page. We will not reply to any comments on the post to announce the winner. Please ensure all correspondence is official. Never open any links or provide personal billing information. If unsure contact us from our website.

1 THESE TERMS

1.1 These are the terms and conditions on which we supply and fit fitted furniture products to consumers. These terms do not apply to customers wishing to purchase products in the course of their business.

1.2 Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you and other important information.

2 INFORMATION ABOUT US AND HOW TO CONTACT US

2.1 We are a company registered in England and Wales with the name Wood Tech Design Ltd trading as WoodTech. Our company registration number is 12233006 and our registered office is at Unit 4 Farrell Industrial Estate, Howley Lane, Warrington, England, WA1 2PB.

2.2 You can contact us by

telephoning our customer service team on 01925 599992; or

emailing us at hello@woodtechdesign.com.

3 INFORMATION ABOUT US AND HOW TO CONTACT US

3.1 Our website will guide you through the order process and you will be given the opportunity to review your design and amend your order before submitting it. Please ensure you have checked your order carefully before submitting it.

3.2 Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us. Our acceptance and order confirmation will normally include the following information:-

an order number;
confirmation of the products ordered including full details of the main characteristics of those products; and
estimated installation date(s).

4 DESIGNING YOUR FITTED FURNITURE

4.1 Our design software tool will enable you to create your own bespoke design for your fitted furniture based on your measurements. When creating your project you need to ensure that the placement of your furniture will allow it to operate as intended. For example opening drawers or cupboards will not be restricted by other fixed items, such as radiators, light fittings, doors or other fitted furniture.

4.2 You are responsible for measuring any space where their fitted furniture will be installed.

4.3 While our design team will make every attempt to correctly interpret your requirements and the dimensions that you have used, it is your responsibility to check and confirm design prior to purchase.

4.4 We accept no responsibility for any errors with the design and no refunds will be offered.

4.5 Please note that all purchases will be machined to the dimensions specified within the design tool software. Dimensions of items manufactured will be accurate to +/- 5mm.

4.6 We make all reasonable efforts to ensure that all descriptions and images of wood and materials available from us on our website match the actual goods, however images on our website should not be relied upon to be a totally accurate representation of any material as they are for illustrative purposes only.

4.7 We use a number of colours and finish types to create beautiful looking fitted furniture. You can choose from a variety of colours and finishes via our website or by requesting a free colour swatch sample. Colours or patterns may ever so slightly differ in certain batch runs which is the norm within the industry, we will not be responsible if very slight deviations are visible.

4.8We will not carry out a site survey, take measurementor offeror providing opinions or advice on structural or other building related matters. You therefore agree that the following shall apply:

we will work exclusively from the information about and measurements of the project that you give us;
you will be solely responsible for the correctness of all such information and measurements;
where such information or measurements is/are materially incorrect and as a result the design and installation is inappropriate for your space in any material respect, or, where we provide fitting and/or supply products, we order or supply materials or products whose size, type, or quantity is wrong as a result of us using that materially incorrect information or measurements, you agree that you will bear any resulting additional costs and expenses for altering, re-making or replacing those materials or products or other error rectification work.

5 PRICE AND PAYMENT

5.1 Pricing is inclusive of VAT and is correct at the time of order and our design tool software will update prices depending on material choice, number of cuts and quantities or required optional extras.

5.2 All orders must be paid for in full at the point in which you checkout, unless we have agreed another payment method.

5.3 Any designs and quotations provided are valid for 30 days, however you acknowledge that during this 30 day period prices are subject to change as we constantly monitor material costs.

6 DELIVERY

6.1 Any designs and quotations provided are valid for 30 days, however you acknowledge that during this 30 day period prices are subject to change as we constantly monitor material costs.

6.2 If we need to deliver any additional parts due to an error on your part with the measurements, we may have to charge for delivery on these items.

6.3 We will not be responsible for delays in delivery or delays caused by damaged items in delivery. Nor will we be responsible for inconvenience due to delay.

6.4 We will use reasonable endeavours to schedule a delivery date with you within 14 days of receiving your order.

6.5 Access to the property is required for up to a 7.5m vehicle to park without obstructing the road. Deliveries can take place on any day between 7.00am and 7.00pm. We will always advise on the scheduled delivery time slot.

6.6 It is your responsibility to make sure someone is available to accept your delivery. If our driver arrives within the estimated delivery slot given to you but nobody in available to accept delivery, then additional charges will apply.

6.7 On occasions, goods maybe difficult for our driver to unload alone and you agree to assist in these circumstances. If assistance is not available from anyone at the delivery location, we reserve the right to charge an additional amount in order to arrange for a drivers assistant.

7 INSTALLATION

7.1 If during the order process you have selected for installation, we will fit the products we supply to you together with any items supplied by you which we have agreed to be covered by our installation service.

7.2 It is important that during the order process before you checkout, you confirm the location of your project and whether it is to be affixed to anything other than a ground floor location. Failure to notify us will mean you a liable for an additional charge as our fitter will incur additional time dissembling items for your project if the location is anything other than ground floor.

7.3 You agree:

to make sure that the fitter has access to the site at reasonable times (between 8:00am and 7:00pm on weekdays excluding public holidays) or otherwise as agreed by you and us;
to make sure that any re-routing or installation of electrics and removal of existing furniture have been carriedout to a good workman-like standard prior to the fitting date;
to provide reasonable access to the room to be fitted to clear the room to provide sufficient working space for the fitter and co-operate in reducing health and safety risks to an acceptable level.

7.4 You confirm that you have told us of any particular features which you know about the space or its construction which may make the installation more difficult than we might reasonably expect.

7.5 Please note that we will not fit any fitted furniture onto carpet. You agree that our fitter is permitted to peel back any carpet when furniture is to be fitted and acknowledge that upon completion of the installation it is your responsibility to arrange for the excess carpet to be cut back and refitted around the newly fitted furniture.

7.6 You acknowledge that you have checked the walls are sound.

7.7 Whilst we will try to ensure our fitters keep dust and disruption to a minimum during the provision of the installation services, you should take all reasonable and necessary steps to minimise the impact, for example by moving breakables/delicate items and covering areas likely to be affected with dust sheets. Whilst the fitters will endeavour to clean up after themselves, you should expect some dust to result from the installation services and you agree that we will not be liable for any cleaning expenses resulting from such dust.

7.8 On completion of the installation, you agree to sign a certificate of completion and allow the fitter to take photographs of the completed works.

7.9 If for any reason you are not satisfied and feel that the fitter cannot rectify the issue please contact us in writing with your concerns.

8 QUALITY

8.1 Because the materials supplied is measured specially to your order it is not possible to return it if not suitable. If materials arrive damaged or we have made mistake with your order we will repair or replace it as soon as possible.

8.2 Please check your materials carefully and report any problems immediately on delivery as we will not be held liable for visible defects identified after receiving a signed acceptance of delivery.

8.3 We will not be held liable for conditions of use or storage within a customer’s premises after delivery which may affect the materials in any way.

8.4 We guarantee goods that we have manufactured and supplied against material failure for a period of 10 years from completion of installation. At our discretion we shall repair, replace or reinstall parts as required. This is subject to the following:

you having properly cared for and used the goods and followed any instructions provided by us;
the fitted furniture having not been altered, repaired or modified in anyway.

8.5 The guarantee in clause 8.4 does not cover the following:

any damage caused by wear and tear or natural wear and tear;
natural colour fading caused by prolonged exposure to direct sunlight;
fitting of any small item replacements, for example, handles etc;
electrical and light fittings;
accidental damage caused as a result of an unexpected and non-deliberate action; or
any fitting issues reported outside of 30 days from original installation date.

8.6 If we supply you with an accompanying item not manufactured by us, you acknowledge that any warranty or guarantee given to you in respect of the item is given by the manufacturer, not WoodTech. We do not accept any guarantee or warranty claim for goods not manufactured by us.

9 CANCELLATION

9.1 Please note that due to the goods being bespoke to you, we do not offer a refund or cancellation of the goods.

9.2. When you select to confirm your order and make payment we immediately order the wood materials and start the cutting process. At this point we have incurred costs, and we would not be able to refund anything other than the installation if you have selected this service.

10 LIABILITY

10.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; or breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982.

10.2 If your project is for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

10.3 We will not be responsible for redecorating or making good any damage unless it is as a result of our negligence rather than an unavoidable consequence of having the products fitted, in which case our liability will be limited to the total price charged for the products and installation service.

11 OTHER IMPORTANT TERMS

11.1 We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

11.2 You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

11.3. This contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.

11.4 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

11.5 If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

11.6 These terms are governed by the laws of England and Wales and you and we both agree to submit to the exclusive jurisdiction of the English courts